Chapter 16
Enquiries
Send customer enquiries and manage the business enquiry inbox.
Traveller/customer enquiry#
Claimed listings can receive enquiries.
- Open the listing.
- Enter name, email, phone and message.
- Complete any accommodation-specific fields.
- Complete security verification.
- Select Send Enquiry.
Your supplied contact details are shared with the relevant business so it can respond.
Business enquiry inbox#
Open Business Dashboard → Enquiries to view the date, listing, sender contact details and message. Respond using the supplied contact channel unless a feature-specific private conversation is available.