Business Accounts and Listings

Create or upgrade to a Business Account#

• Register directly as a business, or
• Open My Account → Upgrade to Business Account.

Use a Business Account only for a business you own or are authorised to represent. Use Add a Place You Have Visited for recommendations.

Create a business listing#

1. Open For Businesses → List Your Business.
2. Verify your email.
3. Choose or confirm a business plan; Free is available when enabled.
4. Complete the ownership declaration.
5. Enter business/category details and a useful description.
6. Enter structured address and confirm the map position.
7. Add contact, website and social links.
8. Enter opening hours carefully; leave unknown hours blank rather than marking every day closed.
9. Add pickup, access, parking, payment and product details.
10. Complete relevant food-safety/compliance sections.
11. Upload permitted media.
12. Submit for administrator approval.

Possible duplicate matches must be reviewed before creating a second listing.

Ask FarmGateRun to prepare the listing#

Use List My Business for Me when the assisted-listing service is available:

1. Enter the authorised representative and business details.
2. Nominate only public business sources such as the official website or social profile.
3. Give separate permission for each source FarmGateRun may review.
4. Choose whether selected authorised images may be copied or whether you will upload images yourself.
5. Confirm your authority and factual-use permission.
6. Choose a private draft for approval or an available express-publication option.
7. Submit the request.
8. Open My Assisted Listing Requests to track progress.
9. Review the prepared draft, request changes, approve publication or withdraw permission before publication.

FarmGateRun prepares an original summary; it does not import reviews, private messages, restricted pages or customer databases.

Claim an existing listing#

1. Search using Claim Your Business.
2. Open the correct listing and select Claim This Listing.
3. Enter your name and relationship to the business.
4. Provide official business email/phone details.
5. Choose email, phone, website or manual verification.
6. Provide verification information without passwords, payment details or identity documents.
7. Submit for review.

Management access starts only after approval.

My Listings#

Open Business Dashboard → My Listings to:

• Filter and review Draft, Pending, Approved or Rejected listings.
• Continue editing or resubmit a rejected listing.
• View approved public listings.
• Open QR, Rewards, Events and Shared Routes tools when eligible.
• Review listing status and feature availability.

Edit a listing#

1. Select Manage/Edit.
2. Update the relevant section.
3. Submit changes.

Producer edits may enter the approval queue. Existing approved public content remains visible until the update is approved.

Opening-hours edits reset their verified status. Always use explicit overnight status for a closing time after midnight.

Business statistics#

Open Statistics from the business tools to review aggregate profile views, route additions, map clicks and enquiries for listings you manage. These figures are operational indicators, not guaranteed unique customers or sales.

Create a scenic route to the business#

From an approved managed listing, select Create a Scenic Route to My Business. FarmGateRun creates a private route with the business fixed as the final destination. Add approved stops, review the route and publish when ready.

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No payment card, subscription, expiry or plan selection is required. After email verification, continue directly to Add Listing. There is no plan-specific count limit on legitimate business locations; each location remains subject to ownership checks, moderation and fair-use controls.

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Brands, Stockists and Where to Buy#

FarmGateRun lets an approved business create a brand profile and show where customers can buy or collect its products: retail stockists, regular markets and order collection points. Delivery businesses can advertise public collection venues while keeping their operating address private.

A store is represented by one shared FarmGateRun place listing. Linking a brand to a store does not make the producer the owner or manager of that store listing. A claimed retailer controls its own name, customer-facing location, opening hours, contact details, description and photos. The producer controls its brand relationship, attendance and collection schedule, ordering instructions and product range. Several businesses can use the same venue with different schedules.

Stockist information is not live inventory. Product range, availability and opening information can change, so contact the store before making a special trip.

Some stores are added only so customers can find a particular brand. These stockist-only places may not appear in the general FarmGateRun directory unless the retailer claims the listing or FarmGateRun separately approves wider discovery.

If the producer has no farm shop and does not allow customer visits, pickup or direct delivery, its producer listing should use Producer / Brand only. FarmGateRun keeps that producer location out of ordinary place discovery, maps and traveller routes while allowing an approved Brand profile to direct customers to its approved stockists.

Create and register a brand as a producer#

1. Have an active Business/Producer account with a verified email.
2. Own an approved and published producer listing in the pilot country—currently Australia.
3. Go to Business Dashboard → Brand Locations.
4. Select the producer listing that owns the brand.
5. Enter the brand name and optional tagline, website, description and availability note.
6. Confirm you are authorised to represent the brand and accept the stockist terms.
7. Select Create private draft.
8. On the Brand Profile, optionally select approved products and a published image/logo from the producer listing.
9. Save it, then select Submit current revision for review.
10. An administrator approves, requests changes or rejects it through Admin → Brand Stockists.

Add a stockist as a producer#

1. Sign in and open Business Dashboard → Brand Locations.
2. Create and submit the brand profile if required.
3. Select Add location and search FarmGateRun for the store first.
4. Link the existing shared place where possible. If it is genuinely missing, submit an authorised, customer-accessible shop, market or collection venue for review.
5. Add broad product/range information and the date the relationship was last confirmed.
6. Add optional private delivery information only when it is necessary for your business.
7. Submit the relationship for review and reconfirm it when FarmGateRun reminds you.

The retailer may claim its listing, correct its business details, confirm or dispute a relationship, or opt out of displaying brand relationships.

Market schedules and collection points#

##### Can a delivery business advertise market pickup locations?

Yes. An approved delivery business can use Brand Locations to add public markets and collection points. Its operating address stays private. Customers can find the business through Delivery Only and its Where to Buy or Collect page.

##### How do I add weekly market and collection times?

Open Business Dashboard → Brand Locations, manage your brand and choose Add location. Search for the venue first, then select Regular market or Order collection point. Add the first date, weekly or fortnightly recurrence, collection times and venue time zone. You can also add a single date. Save the draft and submit it for review.

##### Can customers order ahead for free collection?

Businesses can mark collection as free, say whether ordering ahead is available or required, and provide an ordering link, order cutoff and collection instructions. Customers order and pay directly with the business. FarmGateRun does not take orders or reserve products.

##### How do I cancel a market date or change a pickup schedule?

Edit the location and add a skipped date in YYYY-MM-DD format for each cancelled visit. Add a single-date schedule for a replacement visit, or change the recurring schedule and submit it for review. Approved details stay visible while edits are reviewed. Use Pause now to hide the whole relationship immediately when customers should not travel.

##### Can I add a market collection point to my route?

A published customer venue can be added from its brand page when it has an upcoming schedule. Check the advertised date, collection hours and order cutoff before travelling. Adding a route stop does not place an order, book a time or reserve a collection.

Use the venue name and address, not your private dispatch address. Choose the first attendance date to anchor weekly or fortnightly schedules, and set a last date for seasonal attendance. Each location supports up to 12 schedules. A skipped date removes that visit; a replacement visit needs its own single-date schedule. Use the business ordering link to buy directly. Collection fees must be described accurately, including currency when a fee applies.

Find Where to Buy#

Travellers can open an approved brand's Where to Buy or Collect page, search nearby, filter by location type or product and add a public customer venue to a FarmGateRun route. Markets and collection points show their schedules, order cutoffs and any free collection option. Confirm the date and time with the business before travelling. A brand relationship does not guarantee current stock, price, opening hours or an ongoing commercial supply arrangement.

Respond as a retailer#

1. Claim or open the store listing you manage.
2. Select Brands Linked to This Store.
3. Confirm accurate relationships.
4. Dispute an incorrect or ended relationship. A dispute hides the relationship from public view immediately while FarmGateRun reviews it.
5. Use the location opt-out control if the store does not want brand relationships displayed.

Private Delivery Runs#

Authorised business managers can plan private drop-off routes from their stockist list. Delivery Runs cannot be published or shared as traveller routes and do not create orders, invoices, delivery contracts or proof of delivery. Confirm quantities, receiving arrangements, vehicle access, road conditions and directions with each retailer. Private contacts, entrances, quantities and notes are not public. Read the Business and Listing Operator Terms, Listing Content Policy, Privacy Policy and Disclaimer before using these tools.